Refund & Cancellation Policy

Try it before you pay

Account creation and the Discovery experience are available before subscribing. You can see how the product thinks about your business before any charge occurs. Payment is only requested when you choose to generate offers and everything downstream.

Subscription payments are non-refundable

Contentpreneur is a digital subscription software service. Because access is delivered immediately, subscription payments are non-refundable once charged. This applies to the first payment and to every renewal, on both the monthly and annual plans.

The only exception is where a refund is required by applicable law. If you believe a legal exception applies to you, contact us at info@contentpreneur.app.

Cancel any time to stop future charges

You can cancel your subscription at any time from the billing portal inside the app. Cancellation takes effect immediately in the sense that no further renewal is charged — there is no phone call, no retention flow, and no notice period.

Cancelling does not refund charges already paid. You keep full access through the end of the billing period you have already paid for. The exact end date is shown in the app.

What happens to your work

When your paid subscription period ends, your access to Contentpreneur ends and your workspace — including your Discovery, positioning, offers, offer stacks, and content plans — is permanently deleted. Resubscribing later starts fresh.

What stops at cancellation is future renewal. Generation access continues until the end of the period you have already paid for. After that date, no part of your workspace remains readable or recoverable.

Failed payments

If a renewal payment fails, our payment processor retries the charge. Your access continues during the retry window. If the payment ultimately fails, the subscription is cancelled and your workspace is permanently deleted when the paid period ends.

Chargebacks

If you believe a charge is incorrect, please contact us at info@contentpreneur.app before opening a dispute with your bank — we can usually resolve billing questions faster directly. Accounts with an open chargeback may be suspended until the dispute is resolved.

Contact

Cancellation and billing questions: info@contentpreneur.app. Include the email address on the account so we can find the charge.